Contact Us

If you require assistance with your account or if you have a question about The Family Credit Union or our offerings during business hours, please, we need to hear from you! We will be happy to provide all the assistance you require.

For Assistance during business hours: support@familycu.com, 563-388-8328 or 800-437-0415

For Immediate Assistance during business hours: Chat With Us Now!

Visa Debit Card Lost Stolen Hotline – After Business Hours 800-472-3272

MasterCard Lost Stolen Hotline – After Business Hours 800-234-5354

Bill Pay Member Support Number: 6 AM to 12 AM, seven days a week 855-735-8009



Where Family is More Than Our Name